Q: Is slime safe for my child?
A: Yes! Coco Slimes is made with only household-grade ingredients and is safe to play with! If you are concerned about the use of Borax in our slime please check out our explanation in our Blog here!
Q: Do you ship internationally?
A: Unfortunately, we only ship within Australia at the moment.
Q: How should I pay for my order?
A: Once you have placed your order, we will contact you regarding shipping and payment methods.
Q: What comes with my slime order?
A: All orders come with activator solution. Please refer to our Slime Care Sheet on how to use it!
Q: When will I receive my order?
A: Coco Slimes make your slimes on order. Please allow 3 days for us to make, pack and post your order. Coco Slimes will notify you as soon as your order is picked up by courier and we will provide you the parcel tracking number. Under normal circumstances, you should receive your Coco Slimes within 1 week of ordering!
Q: How will my order be delivered?
A: Delivery is via Auspost couriered to your specified address in your order at check out. Delivery will take around 2-3 business days upon posting by Coco Slimes. We will notify your courier tracking number as soon as your order is posted!
Q: Does Coco Slimes have a Refund/Return Policy?
A: We do not offer returns or refunds. All sales are final. However, if you encounter any problem with your purchase please do get in touch!